Returns & Refunds policy
At Mom's Skin Essentials, we strive to provide the best quality products to our customers. However, please note that we have a No Refund and No Return policy in place for all products purchased through our website, www.thebigcompanyy.in.
No Returns: Once a purchase is completed, we do not accept returns. All sales are final, and no product can be returned for a refund or exchange.
No Refunds: We do not provide refunds for any products under any circumstances. Please ensure that you carefully review your order before completing the purchase. If you have any questions or concerns regarding a product, please contact us before placing your order.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team at info@thebigcompanyy.in within 48 hours of receiving the product. We will review the issue and, if eligible, provide a resolution, which may include sending a replacement or offering a store credit. Please note that the product must be returned in its original packaging for any claims to be processed.
Order Modifications: Once an order has been placed and processed, we are unable to modify or cancel it. We encourage you to review your order carefully before completing the checkout process.
By completing your purchase on our website, you agree to these terms and conditions. We thank you for your understanding and continued support!